PRIVACY POLICY

Introduction

'StudioCDG' knows that you care how your personal data is treated and recognizes the importance of protecting your privacy.

This Privacy Policy (hereinafter the “Policy”) explains how 'StudioCDG' collects and processes your personal data. It contains information about the type of data we collect, how we process it and for what purposes, in order to make its use as suitable as possible for your needs.

Contact us here jacemowi@gmail.com for any type of request - query - remark, or if you wish to exercise any of the rights relating to the processing of your data.

For the purposes of the Policy, the following terms are defined as follows :

• “Service(s)”: all services, products accessible online or via customer service or Mobile Applications, etc., whether paid for or not.

• “Mobile Application(s)”: refers to any software, application, widget or plug-in downloaded onto a mobile device (smartphone, tablet, laptop as well as any device with an operating system that allows said applications to be downloaded, installed, operated and updated). If the Mobile Application includes notification or localization functionalities, please refer to articles 3.6 and 3.7 below.

• “We”, ‘Us’ and ‘Our’: refers to any company owned or operated, directly or indirectly, by any company in which 'StudioCDG' has an interest and may collect or process your personal data and cookies, as well as their respective service providers located in France or abroad.

• “You” and ‘Your’: refers to any user of the Services, and who accesses one of the paid or free Services.

Basic principles

Our commitment to privacy

'StudioCDG' undertakes to process personal data in compliance with the regulations applicable to the protection of personal data and privacy, in particular in compliance with Regulation (EU) 2016/679 adopted on April 27, 2016 and relating to the protection of natural persons with regard to the processing of personal data and to the free movement of such data, (hereinafter the “Regulation”). We undertake to comply with the following principles :

you are under no obligation to provide us with the personal data we request. However, some of this data may be mandatory in order to access certain Services. Therefore, if you choose not to provide us with this data, you may not be able to access certain Services;
we collect and process your data only for the purposes described in this Policy or for specific purposes of which we have informed you and/or for which you have given your consent;
we adopt the principle of minimizing the collection of personal data: i.e. collecting only the personal data necessary for the processing and use envisaged, without collecting data unnecessarily;
if any personal data held by us is no longer required for the purposes of processing personal data, and we are under no legal obligation to retain it, we will do everything in our power to delete, destroy or anonymize it.

What personal data do we collect ?

The personal data we collect varies depending on the purpose of the collection and the Service we provide. Generally, we may directly collect the following categories of personal data :

personal details, such as your surname, first name, e-mail address, postal address and telephone number(s);
the identifiers used to access your online account, i.e. username and password. This is necessary for us to create a personal user account linked to our online communities accessible via our websites and applications;
exchanges with us, which may include details of conversations via chat, the quality consumer service and/or the consumer advice service;
demographic information, such as your age, gender and lifestyle preferences (including your favorite products and your interest in them);
browsing history, such as the pages visited, the date of the visit, the location at the time of the visit, or the IP address;
information relating to payment when a purchase or reservation is made on one of our online sites, or one of our applications. Typically the invoice will contain your name, billing address and payment details such as your credit card or bank account;

We may also collect personal data about you indirectly when :
a) you share content on social networks, websites or applications relating to our products or responding to our posts and promotional announcements on social networks;

For what purposes do we collect your personal data ?

We collect your personal data in order to provide you with the best online experience and quality service and navigation. In particular, we may collect, hold, use and disclose your personal data for the following purposes :

We may also need your personal data to comply with legal obligations or as part of the contractual relationship built up with you.
When we collect and use your personal data for the purposes mentioned below or for any other request, we will inform you before or at the time of collection.
Where necessary, we will seek your consent to process your personal data. If you have given your consent to the processing of your personal data, you have the right to withdraw this consent at any time.

to process your payments, if you purchase our products or make a reservation, to provide you with your order confirmation, to satisfy your inquiries, and to evaluate and manage your claims;
to process and respond to your requests for information and to contact you in order to respond to your requests and/or queries;
to develop and improve our products, services, communication methods and the functionality of our websites, applications and Services;
to send you information and to manage your registration and/or subscription to our newsletter service or any other communication service;
to provide customized products and communications or to recommend products based on your consumer needs.

Your rights

When we process your personal data, you are entitled to a number of rights that you can exercise at any time. Below is an overview of these rights and what they mean for you.

The right to access and rectify your personal data

It is important to us that the personal data we hold about you is accurate, up-to-date, complete, relevant and not misleading. To ensure that we respect this commitment, you have the right to access, correct or update your personal data at any time.
If you have any complaints about your personal data, please complete the contact form : Contact us.

The right to portability of your data

You have the right to receive your personal data in a structured, commonly used and machine-readable format if we have processed your personal data on the following basis :

you have given us your consent to process your personal data for a purpose that we have previously communicated to you;
we have processed your personal data in order to facilitate a business transaction, such as providing you with the products and/or services you order;
we have processed your personal data using automated means (such as profiling).

The right to request the deletion of your personal data
You have the right to request the deletion of your personal data when :

your personal data are no longer necessary for the purposes for which we collected them; or
you withdraw the consent you previously gave us to process your personal data, provided there is no other legal basis for us to continue processing your personal data; or
you object to us processing your personal data for direct marketing purposes; or
personal data are not processed lawfully; or
your personal data must be deleted in order to comply with current legislation.

If you would like us to erase the personal data we hold about you, please let us know and we will take reasonable steps to comply with your request in accordance with legal requirements.

If the personal data we collect is no longer required for any purpose and there is no legal obligation for us to retain it, we will make every effort to delete, destroy or anonymize it.

The right to limit the processing of your data

You have the right to request the restriction of the processing of your personal data if :

You believe that the personal data we have about you is inaccurate; or
For personal data that is not legally processed, you prefer that we restrict its processing rather than delete it; or
We no longer need your personal data for the purposes for which we collected it, but you need the data in order to establish, exercise or defend legal claims; or
You have objected to the processing of your personal data and are waiting to find out whether your interests related to this objection prevail over the legitimate reasons pursued by 'StudioCDG'.

If you wish to restrict the processing we carry out on your personal data, please let us know and we will take reasonable steps to comply with your request in accordance with legal requirements.

The right to object to the processing of your personal data

You have the right to object to the processing of your personal data at any time.

The right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint directly with a supervisory authority, such as the CNIL, about how we process your personal data.

How do we protect your personal data?

We understand how important the security of your personal data is. We make our best efforts to protect your personal data from misuse, interference, damage, unauthorized access, alteration, or disclosure. We have many security measures in place to help you protect your personal data. In particular, we use access controls, firewalls and secure servers, and we encrypt personal data.

Sharing Your Personal Data

When we share your personal data with our affiliates or other entities, we ensure that we do so only with organizations that have a strong security framework for your data and its storage and that comply with privacy laws, under conditions equivalent to those we comply with. Your personal data will not be shared, sold, rented or disclosed for purposes other than those described in the Policy. However, we may transmit your data, for purposes other than those provided for in the Policy, in cases where its communication is required by law and governmental authorities.

We share our customers' data in an encrypted manner with our business partners for advertising purposes. The recipients of the data are the commercial partners and in particular marketing and advertising agencies. After browsing our site, you will receive an e-mail even though you have not given your e-mail address to 'StudioCDG'.

How is that possible ?
'StudioCDG' uses the services of companies whose role is to identify Internet users who have already visited our website and to send them personalized emails. These companies use cookies to distinguish users and then to personalize the ads they receive based on their browsing history.

Who collected my email address ?
This processing involves partners who have already collected your e-mail address, as well as your consent to allow the sending of advertising.

International transfers of your data

Personal data may be processed outside the European Economic Area (EEA). If this is the case, 'StudioCDG' will make every effort to ensure that this international transfer of data has an adequate level of security and guarantees.

The safeguards we use to protect international data transfers include :

model standard contractual clauses validated by the European Commission. These Model Clauses provide a sufficient guarantee as they allow compliance with the relevant levels of security as required by the regulations on the protection of personal data, and in particular in relation to the Regulation (the aforementioned regulations and the Regulation being hereinafter referred to together as the "Regulations"); or
through certification mechanisms that certify that third parties located outside the EEA process personal data in a manner that complies with the Regulation. These certifications must be approved either by the European Commission, or by the competent supervisory authority under the Regulation, or by the national accreditation body designated in accordance with the Regulation.

Automated individual decision-making and profiling

We may use your personal data in automated decisions, including profiling for certain Services. We will inform you of our intention to apply these methods and give you the opportunity to object to them beforehand. You can also contact us at jacemowi@gmail.com in order to obtain more information about this type of processing.

Cookies and other technologies

Through our use of cookies and other technologies, such as web beacons, device fingerprinting, and web beacons, we may also collect personal data about you when you visit our third-party websites or websites, or our mobile or third-party applications.

This may include :

information about your device's browser and the operating system you are using;
the IP address of the device you are using;
the web pages you view;

Links you click on while interacting with our services. More information is given on this subject within our Cookie Policy.

If you have any questions, comments or complaints relating to this Policy, or the processing of your personal data, please contact us at jacemowi@gmail.com
For any complaints relating to your personal data, please complete the contact form : Contact us